NatureSip - Milk Dairy Farm

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect the following information when you use NatureSip:

  • Personal Information: Name, email address, phone number, delivery address
  • Account Information: Login credentials, subscription preferences
  • Payment Information: Payment details processed securely through Razorpay (we do not store card numbers)
  • Usage Data: Delivery history, subscription changes, support interactions

2. How We Use Your Information

Your information is used to:

  • Provide and manage your subscription and deliveries
  • Process payments and send receipts
  • Communicate about your orders, deliveries, and account
  • Improve our products and services
  • Send important updates about service changes

3. Information Sharing

We do not sell your personal information. We share data only with:

  • Delivery Partners: Name, address, and order details for delivery execution
  • Payment Processor: Razorpay, for secure payment processing
  • Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information, including encrypted connections (HTTPS), secure password hashing, and restricted access to personal data.

5. Cookies

We use essential cookies for authentication and session management. These are necessary for the platform to function properly.

6. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your data through your profile settings
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

7. Data Retention

We retain your data for as long as your account is active and for a reasonable period afterward for legal and business purposes. Delivery and payment records may be retained longer for accounting purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through email or our platform.

9. Contact

For privacy-related questions or requests, please contact us.